Terms & Conditions
Booking a place on one of our training courses is very simple. All bookings can be made via our website by completing the appropriate form and submitting.
Before booking onto the course, please ensure you have read the course content, to ensure the course will meet your training needs and that you are able to meet pre-requisites, where stated.
If an individual other than the named candidate completes a course registration/booking form, it is the responsibility of the employer to ensure the candidate is suitable for the course and has the relevant experience.
Upon receipt of your booking form, and subsequent payment your place(s) will be confirmed.
|Calendar days notice before start date of course||Refund Applicable|
|29 Days or more||Full refund|
|Between 15 and 28 Days (Inclusive)||50% refund|
|Between 1 and 14 Days (Inclusive)||No refund will be given|
|Failure to attend||Treated as a late cancellation and no refund will be given|
In the event of an individual named on the booking form cannot attend, we will accept substitution of another delegate on the condition that written notification of the substitution has been received by us prior to the course date and an administration fee of £40 plus VAT has been paid.
If the individual named on the booking form is unable to attend, and cannot or does not wish to transfer their place to another candidate, a percentage of the fee paid may be accepted as payment towards a place on the same or another course that takes place within 6 months following the originally booked event. The amount of the course fee transferred is displayed below.
|Calendar days notice before start date of course||Fee to transfer to new course|
|29 Days or more||No charge incurred|
|Between 15 and 28 Days (Inclusive)||Exam fee plus £40 administration fee will be charged|
|Between 1 and 14 Days (Inclusive)||Exam fee plus 50% course fee will be charged|
In the event of cancellation of a course by NATAS, we will endeavour to inform all participants 2 weeks before the course is due to take place, although please be aware that this is not always possible. All course fees paid will be reimbursed in full, or the payment will be transferred in full to another NATAS course. NATAS shall not accept liability for any consequential loss and shall have no liability to reimburse any other costs that may have been incurred, including transport costs, accommodation etc.
Accommodation and travel are the responsibility of the candidate.
A buffet lunch is provided on all full day courses unless otherwise stated. The cost is included in the price quoted. Any special dietary requirements need to be notified in writing to NATAS in advance of the course commencing.
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Want to know more about our courses? Check out our Online Courses' or Classroom Based Courses' for full descriptions, including what you will learn, how our instructors are, and the duration of the course.
If you have any further questions regarding any of the courses then please use the supplied contact form. Alternatively, you can call us direct on the number below.
Call the team now on : 0121 285 0795